Making it easier to get the items you want!
Fashion Saints makes it easier for the customers to get the items in a hassle-free way. We have tied up with ClearPay to enable an interest-free service, giving the customers freedom of shopping. All you need is a phone number and a Debit/Credit Card to enjoy the shopping.
Frequently Asked Questions:
What is ClearPay?
Clearpay is a flexible payment solution that empowers customers by offering them an ability to make the purchases now and pay it back in 4 installments every 2 weeks without incurring any additional interest.
How to checkout using ClearPay?
Simply add the products to your cart and click the Checkout button. After pressing the Checkout button, select ClearPay payment option. Now simply, log in to your account and complete the transaction. In case you are not registered at Clearpay, click register and provide the payment details. That’s all you are done!
Can an international customer create a ClearPay account?
No. Currently, ClearPay account is available for the customers with UK billing address. The customers who reside outside the UK would not be able to create an account with ClearPay.
Why some of my items are not eligible for ClearPay?
ClearPay is currently not available for the items including Pre-order items, gift cards, or subscriptions. In case, you are trying to check out with these items, ClearPay option won’t work and you will be shown a not eligible message. To check out these items, you need to place the order separately.
What would be my payment schedule after I pay using ClearPay?
While you make the payment using ClearPay, you are requested to pay the 1st installment at the time of purchase. For the rest of the 3 installments, you have the option of paying it every 2 weeks using your selected payment option in your ClearPay account. In case if you want to make the payment before the actual date then you can simply log in to your account and make the payment. The rest of the amount that you would have to pay would be adjusted accordingly.
What would happen if I do not pay ClearPay installment?
If for some reason you are unable to make the payment of the ClearPay installments on time, you would be charged a fine of £6. If the missed payment is still not made within 7 days then you would further be charged with an additional fine of £6. This late fee fine can exceed up to 25% of your actual order cost. So, we recommend you to pay your dues timely.
Does the mode of payment impact the delivery of the order?
No. The mode of payment does not impact the delivery of the order. If you select ClearPay as your payment option at the checkout, your order would be delivered with normal standard delivery.
Are the promotion codes valid while using ClearPay option?
Yes, you can use the promotional codes with ClearPay option of purchase. The only thing that you need to make sure is that your cart value is greater than £10.
How will I get my money back in case of a refund?
If you opt for an option of a refund then Fashion Saints will release your payment to your original mode of payment. If you have paid it from your ClearPay account then your money would come to your ClearPay account after 2-3 business days.
Is it possible to change the mode of payment for a refund?
No. You cannot change your mode of refund. We refund your payment to the account from which it originated. Request for changing the mode of payment for refund is not entertained.